Refund policy

At Foodos Wellness, we strive to provide the highest quality products to our customers. However, due to the nature of our products being herbal extracts and dietary supplements, we have a strict no refund no return policy.

 

Reason for Policy:

1. Seal and Packaging: Our products are sealed and packaged to maintain their quality and potency. Once opened, the product cannot be resold or reused.

2. Hygiene and Safety: To ensure the safety and hygiene of our products, we cannot accept returns or provide refunds for opened or used products.

3. Regulatory Compliance: We comply with regulatory requirements for herbal extracts and dietary supplements, which prohibit the resale of returned products.

 

Exceptions:

1. Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer service team within 7 days of delivery. We will provide a replacement or store credit, subject to verification and inspection.

2. Shipping Errors: If we ship an incorrect product or fail to ship a product, please contact our customer service team within 7 days of delivery. We will correct the error and provide a replacement or refund, subject to verification.

 

Customer Responsibility:

1. Product Selection: Customers are responsible for selecting the correct product for their needs. We recommend consulting with a healthcare professional before purchasing any herbal extract or dietary supplement.

2. Product Use: Customers are responsible for using the product as directed and for any adverse reactions or interactions.

 

By purchasing from Foodos Wellness, you acknowledge that you have read, understood, and agree to our no refund no return policy.

 

If you have any questions or concerns, please contact our customer service team at info@foodoswellness.com